As a Customer Relations Officer at Sole Solutions, I support students through the admissions and visa process, ensuring clear communication and timely assistance. With a background in software engineering and front-end development, I apply a tech-savvy approach to streamline operations and enhance the student experience. I am committed to providing responsive, empathetic support that empowers students in their international education journey.
• Serve as the first point of contact for students, assisting with inquiries, admissions, and visa application support. • Collaborate with educational institutions and immigration consultants to streamline student placements. • Maintain accurate student records and provide continuous follow-up to ensure client satisfaction. • Resolve client concerns efficiently, enhancing overall service quality and trust.
Intern – Front-end Developer, (Interns Pakistan) August 2022 – September 2022
• Gained hands-on experience in front-end development using HTML, CSS, JavaScript, and PHP. • Worked on WordPress projects, contributing to basic web layout and customization tasks. • Developed an understanding of responsive design and website functionality challenges.